Appointments

How to book?

Simply download our app from the App store or Play store. Set up your profile for a personalized experience. Search for a professional. After confirming appointment time and date, your appointment will be sent to the professional for them to accept the job. Please keep in mind, our professionals have the freedom of declining appointments.

What to do before your appointment

Blowout:

We ask you keep your hair wet. We recommend washing your hair 10-15 minutes prior to the
appointment so your hair is damp but not soaking wet.

Braids:

We ask you keep your hair wet. We recommend washing your hair 10-15 minutes prior to the
appointment so your hair is damp but not soaking wet.

Updo’s:

No need to wash your hair before your appointment. Dry hair gives the best results. We recommend
you wash it the day before your appointment.

Cornrows:

Shampoo wash, condition, and deep condition your hair the day BEFORE your appointment. We
recommend that you detangle your hair and stretch out your curls if possible. Your prep is important for
you and for your hairstylist. NOTE: Hairstylists cannot add any synthetic hair at the
moment. We will update everyone as soon as this service is available!

Bantu knots:

Shampoo wash and condition your hair the day BEFORE your appointment. Use a leave in conditioner to help with detangling your hair after washing it. Make sure hair is dry before your appointment. If your hair is not dry, please inform your hairstylist. Dry hair is ideal to save time. If hair is damp, inform your hairstylist.

Flexi rods:

Shampoo wash and condition your hair BEFORE your appointment. You may leave your hair damp or dry
out hair. Detangle your hair.

Two-strand twist:

Shampoo wash, and condition your hair BEFORE your appointment. You may leave your hair damp or dry out hair. Detangle your hair.

Makeup:

Face needs to be cleansed, moisturized, and makeup-free prior to your makeup artist arriving.

Nails:

Nails should free of any gel, shellac or other nail treatments. If you currently have polish on, your
manicurists will be able to remove it. Please be mindful of the time this may take.

Men’s Grooming:

Hair should be washed and left wet prior to your appointment. Our beauty professionals will have products and tools with them. If you don’t/didn’t fill out your profile, please advise your professional of any allergies or concerns.

Pets
Got pets? Awesome! However, some professionals may have allergies or are afraid.

Please crate animals before our professionals come, it would increase the safety for professionals. Please secure a place that you can sit near an electrical outlet and a flat surface so we can plug in any tools and lay out our tools/products. It is very important that you are ready for your appointment!

How long is the appointment?

The length of your appointment may vary based on the type of service(s) and style you select. For example, a blowout can take up to 45 minutes. Cornrows can take up to 2 hours (no extensions). Makeup application can take up to 60 minutes. Manicures can take up to 45 minutes. We highly recommend filling out your profile to maximize time spent on your service. Your profile is valuable and acts like a consultation for the beauty professional.

Running late?

The professional can wait up to 15 minutes. If there are any issues, please call us directly at 240- 912-4995. We will try to accommodate as much as possible. Please keep in mind that some of professionals have back-to-back appointments, and delays may cause issues for their next appointments.

Services

What do you offer?

You can check out the services we offer at www.bloomdapp.com or in the app. In the app, you will be able to find a professional that can perform the services you’re looking for.

What areas do you service?

Great question! Our goal is to serve the entire Washington Metropolitan area. That includes the District of Columbia, Maryland, and Virginia. You can customize your search of professionals based on proximity or best rated.

Extensions

Hang tight…we will be expanding our services soon!

Lash application

Yes! You will be able to select makeup application with lashes. These lashes are faux and removable.

Payment

How do I pay?

During the profile setup, you will be able to enter credit card details. Yes, it’s safe and we cannot access this information.

Tips are NOT required; however, our professionals will greatly appreciate it. After your appointment has been completed, you will have the option to add a tip.

Products

What will professionals have on them?

Hair stylists will have a hairdryer, sets of brushes, curling iron, flat iron, and a selection of products that may be used on your hair. You may provide your own products to your hair stylist.

Makeup artists will most likely use several different products that are within the industry standard. We require our professionals to sanitize all tools/products. If your preference is to use your own makeup, please inform your makeup artist. This is common, so don’t feel shy!

Manicurists will have sanitized tools as well as a variety of gel nail polish colors.

Cancellations

What should I do if I need to cancel my appointment?

We require that you cancel your appointment 24 hours prior to your scheduled appointment date and time. You may go into the app to cancel your appointment. If you are able to select the “Cancel appointment” button, then that means you are within the time frame of cancelling that appointment. If you cancel inside the 24 hours, you will be charged the full amount of the service you selected.